Nick Essex

Nick Essex is an experienced professional in the fields of technical support and customer service, currently serving as a Tier II VoIP Support Engineer at Teliax, Inc. since May 2021. Prior to this role, Nick held various positions including Insurance Sales and Service at USAA, IT Service Desk Technician at Progressive Insurance, and ITAC Technician II at Impact Telecom. A solid background in customer service was established while working as a Customer Advocate for Blue Cross and Blue Shield Association and as an Assistant Manager at Public Storage. Nick's technical skills were further developed through roles at Comcast Business and Impact Telecom. Educational achievements include an Associate of Science in Information Technology and a Bachelor's in Business Administration with a focus on Project Management from Colorado Technical University.