Charlie Espersen is an experienced Technical Support Specialist currently employed at Motorola Solutions since November 2019, while also seeking opportunities in the Technical Support field focusing on customer care. Previously, Charlie held roles as a Technical Support Engineer at Tellabs Operations, Inc. since September 1989, where responsibilities included forming and leading cross-functional teams for the configuration and installation of Element Manager Systems (EMS), as well as providing Tier 2 technical support for major Telecom providers. Additionally, Charlie served as a Senior Technical Support Engineer at Coriant, Inc. from September 2013 to December 2018. Charlie holds an Associate of Applied Science degree from the Cleveland Institute of Electronics.
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