Tyler Farsoun

Help Desk Manager at Tennessee Tech

Tyler Farsoun has extensive experience in IT support and management, currently serving as Help Desk Manager and ITS Tier 2 Specialist at Tennessee Technological University since September 2021, where responsibilities include building and deploying computers and facilitating Board of Trustees meetings. Prior experience includes a Desktop Support Technician role at Cookeville Regional Medical Center, managing Windows 10 updates, training staff, and contributing to COVID response initiatives, along with maintaining equipment and participating in cost-saving projects. Tyler also gained foundational experience in IT support as a student worker at Tennessee Technological University from August 2012 to December 2017, progressing from Helpdesk Assistant to MyTech Helpdesk Associate. Education includes a Master's degree in IT Management from Western Governors University and a Bachelor's degree in Engineering Technology from Tennessee Technological University.

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