Adam R.T. Smith has a diverse work experience in the field of CX, UX, and Design. Adam R.T. is the President and Founder of Tension since March 2020. Additionally, they have served as the Chief Experience Officer [fractional] at xiQ, Inc. from October 2021. Prior to that, Adam worked as a CX, UX, Design Consultant at their own company from January 2020 to March 2020. Adam R.T. has also held the position of Head of Customer Experience & Design at SV Academy from October 2019 to January 2020. Adam has gained valuable experience as Manager of UX Design & Strategy at PwC from April 2017 to October 2019. Furthermore, they have worked as a UX/UI Design Career Coach at RED Academy in August 2018. Before that, Adam was the Manager of User Experience & Design at Rogers Communications from June 2015 to April 2017. Adam R.T. also has entrepreneurial experience as the Owner of Liquid Reality Inc. from July 1995 to June 2015. In addition, Adam has worked as a User Experience Designer at CBC in 2006 and as a Creative Director/Family Health Center Project at The Hospital for Sick Children in 2003.
Adam R.T. Smith attended George Brown College from 1995 to 1997, where they pursued a degree in Advertising Design, specializing in Graphic Design. Adam R.T. also graduated from George S. Henry, although the specific degree and field of study are unknown. Additionally, Adam has obtained several certifications in various fields such as Product Management, Creating Your Sales Process, Marketing Your Professional Service, Online Marketing Foundations, and Selling with Authenticity from LinkedIn in the year 2020.
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