Phil Persaud

Phil Persaud is an accomplished professional in incident management and network operations, currently serving as a Senior Major Incident Manager at RBC since December 2018. At RBC, Phil interprets events and assesses their severity, collaborating with internal teams and vendors to ensure effective communication regarding Severity Notifications. Phil also holds the position of Account Support Manager at TeraGo, and previously worked as a Network Manager at Zayo Group, where incident management was a primary focus. Earlier in the career, Phil served as a Network Operations Manager at MTS Allstream, managing the restoration of network outages. Phil holds a Diploma in Computer Systems Networking and Telecommunications from Ryerson University and an Electronics Certificate in Electrical and Electronics Engineering from Centennial College.