Julio A.

Julio A. has over nine years of experience in customer service and technical support. Currently, Julio A. serves as an IT Customer Care Representative at Terros, where responsibilities include delivering high-quality customer service and providing first-level technical support for end-user software since April 2014. Previously, Julio A. worked as a Bilingual Sales Associate at The Home Depot, focusing on customer needs and providing product information from March to June 2013. Julio A. holds an Associate's Degree in Information Technology from ITT Technical Institute-Phoenix West, earned between 2012 and 2014.