Marianne Pedrigal

Operations Technician at Tesserent

Marianne Pedrigal has a diverse work experience spanning multiple companies. Marianne started their career as a Database Designer at SPi Global in August 2010 and worked in this role until September 2011. Marianne then transitioned to the role of Software Engineer at the same company and worked in this capacity until October 2013. During this time, they developed a Windows-based application using Perl script and participated in conference calls with clients.

In 2014, Marianne joined TRT as a Global Support Engineer. In this role, they resolved incidents, implemented changes and improvements, and handled requests, outages, and escalations according to procedures and service level agreements. Their responsibilities included working with various hardware and software, such as UNIX/Wintel and storage systems. Marianne remained with TRT until December 2018.

After leaving TRT, Marianne briefly worked at Accenture as a Senior IT Operations Analyst from January 2018 to September 2018. Their specific responsibilities in this role are not provided.

Since September 2018, Marianne has been working at Tesserent as an Operations Technician. Marianne works remotely from the Philippines and provides technical support to clients in Sydney, Australia. Their duties include data backups and restores, installation and upgrades, incident management, and resolution.

Overall, Marianne has experience in technical support, software development, database design, and IT operations across various industries.

Marianne Pedrigal completed their Bachelor of Science degree in Computer Engineering from the Polytechnic University of the Philippines from 2005 to 2010. In addition to their formal education, they obtained certifications including "Specialist - Implementation Engineer, Avamar Version 9.0" from Dell Technologies in April 2021 and "Associate - Information Storage and Management Version 4.0" from Dell Technologies in September 2020.

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