Mae Linden is an accomplished support escalation specialist at Tessitura, with extensive experience in providing technical support to over 800 member organizations. Throughout Mae's career, significant improvements were made in queue management processes and ticket management, resulting in enhanced operational success. Previous roles include senior manager of information systems at Michigan Opera Theatre, where leadership in cloud migration and system development was demonstrated, and data operations coordinator at Seattle Symphony, focusing on the accurate tracking of substantial donations and streamlining processes. Mae holds Bachelor's degrees in English Language and Literature and Theatre from Whitworth University.
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