Farrah J.

Farrah J. is an experienced project analyst at Texans Credit Union with a strong track record in managing projects effectively since December 2018. Responsibilities include defining project roles, constructing detailed project plans, and fostering cross-departmental collaboration to ensure project success. Farrah has significantly contributed to the implementation of substantial organizational systems and has played a key role in the development of a project management system. With a comprehensive background in member services, exemplified through previous roles as Team Lead and Member Service Representative, Farrah has demonstrated exceptional skills in reducing handle times, training, and audit discrepancy resolution. Farrah's career began at Bank of America as a teller, where a focus on accuracy and customer service was established, complemented by early experience in retail at Macy's. Farrah holds a Bachelor of Science in Microbiology from Texas State University.