Daniel Gearity

Daniel Gearity has a diverse work experience spanning several companies. Daniel started their career at Cablevision in 2011 as a Support role, troubleshooting calls from customers and providing high-quality customer service. In 2012, they moved on to the role of Lead Technician, where they provided advanced phone and chat support, managed ticket queues, and handled escalated calls. Daniel also worked as part of the Optimum Voice Escalation Team during this time. In 2016, Daniel joined TGI Office Automation as a Senior System Engineer and Project Manager. Their responsibilities included maintaining the company's network infrastructure and datacenter, managing printer infrastructure, and implementing new technologies. In 2017, they were promoted to the role of Director of Commercial Business Solution Support, where they oversaw coaching, supervision, staffing, and process improvement. Throughout their career, Daniel has demonstrated a strong focus on customer service and technical expertise.

Daniel Gearity attended Queens College from 2007 to 2010, where they earned their Associates in Telecommunications with a field of study in Information Technology. Afterwards, they pursued a degree in Computer Sciences with a focus on Information Systems from the University of Phoenix, graduating in 2013.