Jessica Rutledge

Jessica Rutledge has a diverse work experience spanning over several years. Jessica currently works as a Project Manager at The Anti since October 2021. Prior to that, they held various roles at SilkRoad and SilkRoad Technology. From April 2018 to September 2021, they served as a Solutions Associate, Managed Services, where they acted as a trusted advisor, handled technical changes, and provided best practices consultation to ensure customer satisfaction. Before that, from August 2016 to April 2018, they worked as a Senior Technical Support Specialist, and from December 2014 to August 2016, they served as a Technical Support Representative at SilkRoad Technology. Earlier in their career, they worked as a Data Analyst at Worden Brothers from August 2013 to November 2014 and as a Technical Support Coordinator at Verizon Wireless from May 2007 to August 2013. During their tenure at Verizon Wireless, they handled customer service and technical support inquiries, including troubleshooting and replacing smartphones and training new coordinators.

Jessica Rutledge's education history includes a Bachelor of Arts (B.A.) degree in Professional, Technical, Business, and Scientific Writing from the University of North Carolina Wilmington. Jessica obtained this degree from an unspecified start and end year.

In terms of additional certifications, Jessica has obtained the following:

1. "Partner Pre-Sales Specialization: HR Service Delivery" from ServiceNow in October 2021.

2. "Partner Sales Specialization: Human Resources Service Delivery" from ServiceNow in October 2021.

3. "Scaled Scrum Master Certified (SSMC)" from Scaled Agile, Inc. in February 2023.