Nikki Montgomery Ma, Med, Gpac (Charisse)

Nikki (Charisse) Montgomery, MA, MEd, GPAC, currently serves as the Director of Strategy and Communications at Family Voices - National, with additional responsibilities as Program Manager since December 2021. With extensive experience in healthcare advocacy and education, Nikki has held positions such as Project Director for the Administration for Community Living's Health Care Transition Project and Project Coordinator at The Beryl Institute. Nikki's previous roles include Family Education Research Analyst at Connecting for Kids of Westlake, Ohio, and Executive Director of Madvocator Educational and Healthcare Advocacy Training, focusing on improving health outcomes and equity. Additionally, Nikki has served as Senior Community Liaison at Bright Beginnings, President of the Patient and Family Partnership Council at RAINBOW BABIES AND CHILDREN'S HOSPITAL, and Director of Communications and Scientific Editor at The University of Toledo. Academic qualifications include multiple Master's degrees in Educational Psychology and English, a Graduate Certificate in Patient Advocacy, and a Bachelor of Science in English/writing from Towson University.