RI

Rachel I.

Head of Customer Operations at The Big Exchange

Rachel I. currently serves as a KYC Analyst at Freemarket, a position held since August 2023. Prior to this role, Rachel I. was an Operations Associate (KYC/Payments) at Pollen Technologies Ltd from August 2022 to April 2023. Rachel I. also worked as a Pension Transfer Coordinator at Smart Pension from November 2021 to August 2022. In earlier roles at PensionBee, Rachel I. held positions as both Customer Success Team Leader and Pension Transfer Manager from August 2019 to October 2021.

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