Olivia Williams

Retail Operations Lead at The Callaway Bank

Olivia Williams currently serves as the Retail Operations Lead at The Callaway Bank, where responsibilities include monitoring branch operations, developing strategies in consultation with the Branch Manager, and ensuring compliance with banking practices while achieving customer satisfaction. Previously, Olivia held several roles within the bank, including Assistant Personal Banker, Management Intern, and Bank Teller, where essential skills in customer service and operational efficiency were developed. Prior experience includes working as a Door Screener/Safety Monitor at University of Missouri Health Care, a Lifeguard/Assistant Manager at The City of New Haven: Parks and Recreation, and a Cashier/Deli Worker at Seitter's Market. Olivia is pursuing a Bachelor of Business Administration at the University of Missouri-Columbia, with an expected graduation in December 2023.

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