Jairo Sanchez Gonzalez is an experienced professional in the field of customer service and technical support, currently working in catering at The Catering Company since August 2022. Prior experience includes roles as an excellence associate at Cabify and as a tool and metrics specialist at Mercadoni, where Jairo contributed to developing a regional customer experience team and analyzing fraud detection. At Uber, Jairo served as a senior technical support specialist, managing escalated requirements. Jairo began a technical maintenance career at FYR INGENIEROS LTDA, focusing on electrical tests and transformer maintenance. Jairo holds a degree in industrial electrical maintenance from Servicio Nacional de Aprendizaje (SENA), completed between 2010 and 2012.
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