Sophie Jones is an experienced hospitality professional with a strong background in customer service and management. Currently serving as the Afternoon Tea Team Leader at The Chester Grosvenor since September 2015, Sophie has previously held positions such as Chef de Rang at the same establishment and Bartender at Titanic Hotel and Rum Warehouse from May 2014 to September 2015. Early career roles include Bartender and Waitress at Pollards Inn Bar and Restaurant, as well as Customer Service Assistant at Wilko. Sophie holds a Professional Diploma from the Digital Marketing Institute (2015-2016) and a Bachelor of Arts in Tourism and Leisure Management from Liverpool John Moores University (2012-2015), complemented by a Foundation Degree in the same field from Liverpool John Moores University.
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