Elaine Baddeley

Elaine Baddeley is an experienced professional in the learning and development sector, currently serving as the Learning and Development Manager at The Contact Company since October 2019. Prior to this role, Elaine held the position of Operations Manager at Training Strategies Ltd from January 2017 to September 2019. Elaine's career began at Joint Learning Partnership, where Elaine progressed from Vocational Coach to Employer Engagement Manager from May 2008 to December 2016, focusing on delivering NVQ qualifications across various fields, including Customer Service, Contact Centre operations, Business Management, Team Leading, and Management up to Level 5 higher apprenticeships.