Rafaela Prata has extensive experience in compliance and client services, working for companies like Credo Group and Vivo Transfer. Rafaela has a Bachelor's degree in Business Administration from Pontifícia Universidade Catolica de Campinas. At Credo Group, Rafaela has held roles such as Compliance Associate and Compliance Assistant, where Rafaela conducted compliance monitoring, quality reviews, and case reviews. At Vivo Transfer, Rafaela served as Compliance/Client Services - Assistant Manager, ensuring compliance with FCA regulations in money transfer services. Rafaela also provides customer service and assistance to relationship managers in their roles.
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