Eric Walker

Eric Walker is a seasoned business analyst with extensive experience in data management, operations, and customer success across various organizations. As a business analyst at The Enrollment Management Association since October 2021, Eric leads Salesforce improvements, enhances operational efficiencies, and collaborates with multiple teams to optimize customer support and product features. Previously, in roles at the Global Association of Risk Professionals, Eric oversaw data governance, developed training guides, and established data quality reporting while enhancing marketing strategies through customer lifecycle mapping. Eric’s career began at Turner Broadcasting System, where leadership was demonstrated in managing sales operations and improving processes that significantly impacted revenue generation. Eric holds a Master's Degree in Management Information Systems from Stevens Institute of Technology and a Bachelor's Degree in Business Administration from Florida Southern College.