Kelsey Moss

Kelsey Moss, MBA, MA, serves as a Senior Business System Analyst at the Federal Reserve Bank of Cleveland since March 2021. Previously, Kelsey held positions as a Senior Enterprise Risk Management Analyst at Conduent, managing enterprise risk across multiple business sectors, and as a Senior Insurance Analyst at Lidl US, overseeing insurance programs for ten business units. Kelsey's career also includes roles at Progressive Insurance, where responsibilities ranged from Claims Adjuster to Onboarding and Training Specialist Lead Coordinator, and as an Executive Team Leader at Target, where Kelsey managed significant budgeting and sales processes. Kelsey began the professional journey as an Operations Manager at Sherwin Williams and as an Administrative Assistant at Xavier University of Louisiana. Educational qualifications include an MBA in Human Resources Management and Services from Texas McCombs School of Business, an MA in Organizational Leadership from Ashford University, and a Bachelor of Science in Psychology from Xavier University of Louisiana, complemented by a certificate in Entrepreneurship from Cornell University.