Dusty James is an experienced professional in the design and customer service industries, currently serving as a Claims Specialist at The Gerson Companies since March 2020. Previous roles include Customer Service Representative, Outbound Quality Control, Designer, and Retail Manager at Motivo Designs KC, and Design Specialist at Furniture Mall of Kansas. Dusty has held various management positions, demonstrating strong leadership and guest service skills at Office Depot, Sekan Occasion Shops, Bassett Furniture Direct, and Linens N Things. Dusty's career also includes operational management experience at National Garment Factory and Fairchild-Koch Furniture, as well as entrepreneurship with Wallpaper for Less/Morning Glory Decor. Dusty holds an Associate's Degree in Technology and a 2-Year Business Certificate from Neosho County Community College, complemented by a high school diploma from Cheney High School.
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