Maureen Joy Jlailaty

Maureen Joy Jlailaty is an accomplished professional with extensive experience in customer service and executive assistance. Currently serving as a Senior Customer Service Associate at THE ICONIC since September 2020, Maureen previously held roles including Sr. Associate for Operations at WNS Global Services, and Customer Service Associate positions at TSA Group – Australia and Convergys Intelligent Contact. Throughout their career, Maureen has demonstrated exceptional skills in client support, problem resolution, and operational management. Additionally, Maureen has significant experience in high-level administrative roles, having worked as a Personal Assistant to CEOs and General Managers at Joint Media House and Emirates Model Building Maintenance, where responsibilities included managing schedules, coordinating meetings, and handling correspondence.