Giovanni di Mauro

Giovanni Di Mauro has extensive experience in the airline and customer service industries, having held various management roles at British Airways from 2011 to 2021, where responsibilities included supervising teams and providing operational support. Giovanni also served as a Team Manager at Trade Republic for a brief period in early 2022 and is currently functioning as a Business Process Manager and Business Operations Team Leader at The LEGO Group since May 2022. Earlier, Giovanni worked as a Sales Agent for both British Airways and Finnair, focusing on customer support and travel-related services. Giovanni holds a Bachelor's degree in International and Intercultural Communication from Università di Catania, earned between 2002 and 2009.