Eric Hernandez is a skilled Systems Engineer with extensive experience in managing client support requests and server hardware/software environments. Currently employed at The Longleaf Network, Eric takes ownership of client tickets, focusing on problem resolution and documentation. Previous roles at High Touch Technologies included tasks such as configuring Microsoft Server, Exchange, Office 365, Active Directory, and cloud services. Eric's career also includes positions as an IT Field Engineer and Network Support Engineer, demonstrating a strong background in troubleshooting and system administration. Eric holds a Bachelor's degree in Computer Systems Engineering from Tecnologico Nacional de Mexico.
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