Rachel L.

Rachel L. is an experienced customer support and operations professional with a career spanning over 16 years in various leadership roles. Currently serving as the Head Of Customer Support at The Lottery Office since January 2022, Rachel previously held the position of Senior Account Operations Manager at SYKES Australia, overseeing account operations for Westpac St George & Regional Brands. Prior experience includes multiple roles at Foxtel Group, such as Sales Manager and Retention Manager, as well as positions in retail management at Virgin Mobile Australia and Crazy John's. Rachel began their career as a Sales Representative at Virgin Mobile Australia and has also served as a Subject Matter Expert at Stellar.