Sally Marshall is a seasoned debt advisor currently employed at StepChange Debt Charity since October 2017. Previously, Sally held various roles at The Money Shop UK, including Customer Service Representative and 3rd Party & Fraud Central Authorisations Assistant at the Head Office, where responsibilities encompassed customer support, compliance with FCA standards, and risk assessments. Early career experience includes a temporary role as Office Administrator at Key Care and Support, managing staff shifts and queries. Demonstrated expertise in customer service, complaint resolution, and product promotion across multiple channels.
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