Bianca Kerridge

Bianca Kerridge is a seasoned professional in business operations and customer experience management, currently serving as Senior Manager of Business Operations and Enablement at The NRMA since August 2023. Prior to this role, Bianca held significant positions at News Corp as Head of Customer Experience and PMO, driving customer insights and experience strategies. Experience also includes serving as Sales Operations Manager for KONE, where success was achieved in sales targets and the rollout of new SaaS products. Bianca's earlier roles at Qantas encompassed various managerial positions focused on customer strategy and program performance. An alumna of Massey University, Bianca holds a Bachelor's degree, Conjoint in Business and Science, underlining a robust educational foundation that complements extensive professional expertise.