Craig LaFiandra currently serves as Senior Director of Strategic Account Services at Availity, leading a team of 14 Account Executives in fostering client relationships with health plan payers. In addition, Craig holds a position on the Advisory Board at Ellipsis Health, focusing on enhancing mental health care access. With an extensive background in client success and leadership roles, Craig has previously worked as Vice President at Included Health and held multiple senior positions at UnitedHealthcare, driving revenue growth and client satisfaction across various divisions. Craig is also an active volunteer, supporting numerous organizations, including the Pan-Mass Challenge for the Dana Farber Cancer Institute and various initiatives related to social responsibility, diversity, equity, and inclusion. Craig earned a Bachelor of Science in Marketing/Communications from Babson College and has pursued further education at The Wharton School and the University of Massachusetts Amherst.
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