Monique Latortue

Monique Latortue is an experienced Product Owner at PhoenixTeam since March 2022, previously serving as an Associate Consultant at Slalom from June 2021 to March 2022. Monique has a strong background in customer service, having worked at American Honda Finance Corporation for over five years, where responsibilities included team leadership, customer issue resolution, and training new employees. Monique's earlier roles at American Honda encompassed positions such as Senior Customer Accounts Representative and Senior Customer Support Representative, focusing on account management, financial education, and enhancing customer support processes. Monique holds a Bachelor of Science in Web Information Systems from Wilmington University and a Bachelor’s Degree in Literature from William & Mary.