Sarah Wilkes

Sarah Wilkes is a customer experience professional with a diverse background in marketing and event management. Currently serving as CX Lead at Principality Building Society since June 2022, Sarah previously held roles at Cardiff Airport as a Customer Experience Executive and Marketing & PR Executive from May 2017 to June 2022. Additional experience includes wedding planning and photography at Esmé Charles from September 2013 to November 2019, as well as digital marketing positions at Traffic Jam Media and Orantec. Sarah's early career included an administrative role at Cardiff University and a regional marketing position at Land Securities. Educational credentials include a Postgraduate Diploma in Theatre/Theatre Arts Management from the Royal Welsh College of Music & Drama and a BA(Hons) in Performing Arts and Theatre Studies from Swansea Metropolitan University.