Peter Nguyen is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at The Profs since August 2023. In this role, Peter collaborates with university admission consultants and business affiliates to support applicants for competitive academic programs. Previously, at The Key Support Services, Peter managed an ARR of nearly £1 million, working closely with senior decision-makers to enhance user experience and drive membership renewals. Prior experience includes roles at The Careers & Enterprise Company, TalentEd, and Ambition School Leadership, where Peter focused on customer support, product onboarding, and strategic engagement initiatives. Peter holds a Bachelor's degree in History from the University of Essex.
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