Victoria A.

Victoria A. possesses extensive experience in customer service and administrative roles across various hospitality settings. Currently serving as a Reservation Sales Agent at The Resort at Pelican Hill since February 2022, Victoria excels in managing customer interactions to drive revenue and enhance guest satisfaction. Prior experience includes serving as an Administrative Assistant at BPM, where administrative support was provided to senior management, and a Guest Experience Host at Hyatt Regency Huntington Beach Resort & Spa, where sales targets were consistently met. Previous roles also encompass positions at The Cheesecake Factory, demonstrating skills in food and beverage preparation, and Protax Associates, where attention to detail in administrative tasks was paramount. Victoria holds a Bachelor's degree in Hospitality Administration/Management from California State Polytechnic University-Pomona.