Brooke Eubanks

Customer Service Chat Agent at The RoomPlace

Brooke Eubanks has work experience in various roles and companies. In 2019, they worked as a Keyholder at Hot Rags from April to August. Brooke then joined The RoomPlace as an Online Customer Care Agent from December 2019 to November 2021. In 2021, Brooke worked as an Exhibitions Development Intern at The Field Museum from September to December. Brooke also had a role as a Library Page at the Chicago Public Library from December 2021 to October 2022. Currently, they are a Customer Service Chat Agent at The RoomPlace starting from May 2022.

Brooke Eubanks has an extensive education history starting from high school to graduate school. Brooke obtained their high school diploma in General Studies from Oswego East High School in 2018. Following that, they enrolled at Columbia College Chicago and earned their Bachelor of Arts degree in English Language and Literature, General in 2022.

After completing their undergraduate studies, Brooke pursued further education at Simmons University. From 2022 to 2025, they attended Simmons University and earned two master's degrees. Brooke obtained a Master of Arts degree in History and a Master of Library & Information Science degree with a specialization in Archives/Archival Administration.

Additionally, Brooke obtained several certifications. In 2021, they earned a certification in Group 3: Social, Behavioral, and Education Sciences from the CITI Program. Brooke also obtained a Paraprofessional License from the Illinois State Board of Education in January 2021.

Overall, Brooke Eubanks has an extensive academic background, demonstrating a strong commitment to their education and professional development in the fields of history, library and information science, and English language and literature.

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