Jason Mason

Jason Mason has a diverse work experience spanning multiple industries and roles. Jason is currently serving as the Head of Technology at The Scouts. Previously, they held various positions at The British Library, including Head of Technology Management Services, Head of Personal Computing Services, and Access Services Manager. Prior to that, they worked at Basildon Borough Council in roles such as Customer Support & Infrastructure Manager, Corporate Project Manager, Analyst Programmer, and Programmer. Jason also worked as a Housing Officer and Housing Assistant in the past. Throughout their career, Jason has demonstrated expertise in IT strategy, service delivery, budget management, project management, and customer service. Jason has successfully implemented ITIL-based service desk and delivery processes, managed multi-million pound budgets, and delivered innovative solutions to support organizational goals.

Jason Mason attended Southend College of Technology from 1988 to 1990, where they studied Business and Finance. Prior to that, they attended St. Nicholas Comprehensive in Basildon from 1984 to 1988, where they studied English Language and Literature, Mathematics, Physics, Geography, and Design & Communication. In terms of additional certifications, they obtained the ITIL Intermediate Certificate in IT Continual Service Improvement from BCS, The Chartered Institute for IT in 2015, and the ITIL Foundation Certificate in IT Service Management in 2007.