Robert Kydd

Itsm/itil Lead Process Engineer at Segal

Robert Kydd has a diverse work experience spanning across various companies. Robert started their career in 1999 at Sento as a Team Lead, where they provided support for Gateway computers in European countries, as well as McAfee Virus Protection and STSN high-speed internet for hotels. In 2000, they joined Zila Pharmaceuticals as a Financial Analyst, where they were responsible for designing and maintaining financial report packages for board meetings, as well as assisting the CFO in creating PowerPoint slides. Since 2002, Robert has been working at Segal, where they have held multiple roles, including LAN Administrator, Senior LAN Administrator, Senior Systems Administrator, and currently serves as the ITSM/ITIL Lead Process Engineer. The structured information does not provide specific end dates for their roles at Segal.

Robert Kydd has a solid education history that spans several years. In 1995 to 1997, they obtained an Associate Degree in Business with a focus on Accounting and Languages from Brigham Young University - Idaho. Following that, from 1998 to 2000, they pursued a Bachelor's Degree in Business, majoring in Information Systems, at Brigham Young University. Recently, between 2017 and 2019, Robert furthered their education by completing a Masters of IT Management at Western Governors University, specializing in Information Technology. In addition to their formal education, they have also acquired two certifications: the ITIL Foundation Level from PeopleCert (no specific date provided), and the Certified Associate of Project Management (CAPM) from the Project Management Institute, obtained in October 2018.

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