Li-Chyun Yang

Li-Chyun Yang currently serves as the Director of Operations at The Setai, Miami Beach, overseeing the operations of a luxury hotel with 91 studio and 55 ocean suites, focusing on adherence to five-star standards and enhancing guest satisfaction through staff training initiatives. Previous roles include Associate Director of Rooms at Loews Sapphire Falls Resort and Director of Rooms, Housekeeping, and Front Office at InterContinental Hotels Group (IHG®), where responsibilities encompassed managing large teams, optimizing room management processes, and ensuring high levels of guest support. Li-Chyun Yang holds a Master's and Bachelor's degree in Hospitality Administration/Management from Florida International University, as well as a Higher Diploma in Hotel Management from The Swiss Hotel Management School.