Iolanda Muscas

Iolanda Muscas is an experienced hospitality professional with a diverse background in customer service and management roles. Currently serving as a Reservations Agent at The Stafford London since November 2021, Iolanda previously held the position of Night Manager at The Zetter Group from October 2015 to October 2022, where responsibilities included overseeing front-of-house operations, managing guest relations, and conducting night audits. Earlier experiences encompass roles as a Receptionist, Front of House Assistant, Chef De Rang, and Demi-chef Sommelier across various esteemed establishments, showcasing a strong commitment to high service standards, effective communication, and operational excellence within the hospitality industry.