Eric Hardy

Eric Hardy is an experienced IT professional currently serving as an End User Support Specialist at The Summit Federal Credit Union since October 2022, providing technical support for various branches. Prior roles include Technical Support Analyst at TEKsystems, where responsibilities encompassed support for OnGuard Access Control systems and case management via Salesforce. As a Technical Analyst at Rochester Software Associates, Eric installed and maintained proprietary printing software. Earlier roles include Virtual Trainer at Sutherland, Subject Matter Expert and Technical Support Manager at Blackboard, and Classroom Technician at the Rochester Institute of Technology. Eric holds a Bachelor's Degree in Game Design and Development, Web Development, and Psychology from the Rochester Institute of Technology.