Mohammed Ali possesses extensive experience in customer service and management, currently serving as Assistant Manager Aftersales at The Trade Centre Group since March 2018, where responsibilities include delivering high-quality service and addressing customer inquiries. Prior experience includes a role as Ecommerce Specialist at Bathroom City Ltd from March 2013 to March 2018, focusing on technical support and enhancing electronic trading systems. Additionally, Mohammed served as Store Manager at United Carpets Group PLC from January 2006 to January 2013, overseeing store operations and staff management while meeting key performance indicators. Educational qualifications include an HND in Business, Management, Marketing, and Related Support Services from the University of Birmingham, as well as certifications in Information Technology, including MCSE and CompTIA A+.
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