Sarah Miles joined the Visiting Nurse Association in 2009 as a hospice and home care case manager. Her attention to detail and desire to “always do it right” made her the ideal candidate for managing the Clinical Education Department in 2017. She was chosen to lead the Visiting Nurse Association’s new Care Choices Palliative Care Program in 2018, breaking new ground in offering compassionate and supportive care for those with terminal illnesses who are still seeking aggressive therapies. Most recently, she was promoted to director of quality, where her responsibilities include continued oversight of the education and palliative programs. Sarah is dedicated to ensuring the Visiting Nurse Association remains compliant with all regulatory requirements, while also developing programs to promote overall clinical quality and client satisfaction. She considers Visiting Nurse Association her “forever home” and considers it a privilege to serve the most vulnerable population as a member of the Visiting Nurse Association.
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