Sonya joined the Visiting Nurse Association team in 2017 as a Client Intake Clerk. Sonya developed relationships with her teammates and quickly learned her new role. As Sonya mastered her role, she earned the respect of her peers and the gained the confidence of her Manager, as she demonstrated leadership qualities found to be worthy of promotion. In 2018, Sonya was promoted to Manager of Intake, Crisis Care and Back Office Operations. In her new role, Sonya continued to support the Client Intake team and, additionally, added value to the organization by developing process improvements that would best service VNA’s great assets, the patients. As a Manager, Sonya was an effective leader of her team, for the greater good of VNA. In 2020, Sonya was promoted to Director of Intake, Crisis Care and Back Office Operations. Sonya is a Licensed Vocational Nurse. As a nurse, some of Sonya’s greatest qualities include the compassion and energy that she brings to “get it right” for the patients and families that VNA serves. Sonya completed her nursing education at Texarkana College, in Texarkana, TX, and has been a Licensed Vocational Nurse since 2009. Sonya’s healthcare and nursing experience includes Medical/Surgical, Home Health, Geriatric Care, Memory Care and Hospice. Over the course of her professional experience, Sonya’s greatest joy is bringing quality care and smiles to the faces of her patients and their families.
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