Jennifer L. Rich

Jennifer L. Rich is an accomplished professional with extensive experience in communications and leadership development. Currently serving as the Chief Operating Officer at TheCaseMade since September 2020, Jennifer has a history of enhancing organizational impact and leadership training initiatives. Previously, as Director of Communications for the U.S. Interagency Council on Homelessness, Jennifer managed strategic communications and brand management to address homelessness on a federal level. A senior principal at JBS International for over a decade, Jennifer advised on business growth and led communication initiatives for youth and family services. With a foundation in journalism as a contract writer for prominent outlets such as The New York Times and MSNBC, Jennifer’s early career also includes editorial leadership at the International Advisory Group. Jennifer holds a Master's degree in International Affairs from Columbia University and a Bachelor's degree in Political Science from UC Santa Barbara.