Erin Casale

Erin Casale serves as the VP & Head of Customer Success for the Public Sector at Qualtrics, holding previous roles within the company that include Director of Enterprise Customer Success and Head of Education Customer Success. Erin is also a founding Lighthouse Insider at thelighthouse.us, providing mentorship to young professionals. Previous experience includes an Associate Brand Manager internship at The Wine Group, where Erin enhanced brand strategy, and a Customer Insights internship at Wylder Goods, focusing on product and marketing improvements. Erin's career began at Accenture as a Management Consulting Senior Analyst, followed by roles at Results for Development, Futures Group International, and Dodowa Health Research Centre, all emphasizing health initiatives and data analytics. Erin holds an MBA from the University of California, Berkeley, Haas School of Business, and a BS in International Health from Georgetown University.