Susan Tran Nguyen has over 20 years of experience in customer service and management roles. Currently serving as a Customer Service Manager and Shipping Manager at Therm-X in California since January 2014, Susan has also held positions including Customer Service Representative at the same company. Prior experience includes working as a Customer Service Representative and Shipping and Receiving Supervisor at Hayward Quartz Technology, Inc. from February 2008 to December 2013, and HR Admin Support at Dynamic Details, Inc. from May 1999 to December 2006. Susan Tran Nguyen pursued an Associate of Arts degree in Business Administration at Heald College from 2001 to 2003 and continues education at Heald College-Hayward since 2009.
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