Tithee S.

Tithee S. currently serves as Compliance Manager, IDR and EDR Manager at SquareTrade since August 2022, following a role as Compliance Manager, AML CTF Officer, and Privacy Officer at Futurity Investment Group from July 2019 to August 2022, overseeing AFSL and ACL License obligations and risk management for financial products. Prior experience includes serving as Back Office Operations and Program Risk Manager at Asurion from October 2013 to July 2019, focusing on operational delivery, dispute resolution, and customer experience initiatives in the insurance sector, and as a Complaints Officer for Serviceworks Australia in 2013, handling customer inquiries and complaints in the utilities sector. Earlier in career, Tithee served as a Complaints Resolution Officer for Aegis Services Australia, managing escalated issues for Telstra. Academic qualifications include an Advanced Masters of Biotechnology from The University of Queensland, a Diploma in Financial Planning and Services, and additional studies in Responsible Manager Forums.