Jessica Travis is a skilled Salesforce Database Administrator with extensive experience in managing and optimizing Salesforce systems. Currently serving as a Senior Salesforce Database Administrator at Third Way since June 2022, Jessica previously held the position of Systems Coordinator at the National Inventors Hall of Fame, where notable contributions included leading Salesforce initiatives, creating custom dashboards, and troubleshooting issues to support customer relations. Jessica's background also includes roles as Customer Relations Team Lead and Program Relations Associate, managing teams and ensuring data accuracy across multiple departments. Jessica holds a Bachelor of Arts in Sustainability Studies from Arizona State University and has experience in research focused on sustainable transportation and hazard mitigation. Prior roles at Starbucks provided foundational management and training skills, enhancing customer service and operational efficiency.
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