Giovanni Massi is an experienced Technical Consultant at Novo/Scale, which is transitioning to Thirdera, with over a decade of experience in the IT sector. Giovanni also serves as a Senior Developer at VSI Global Solutions, specializing in ServiceNow-focused development and customer management since October 2013. Prior to these roles, Giovanni worked as a QA Analyst and a Customer Service Agent at Transcom S A, as well as a First Level Tech Support Agent. Giovanni's educational background includes studies at Marymount Barranquilla.
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