JL

Jose Landeros

Desktop Support Engineer at Thompson Hine LLP

Jose L. is currently a Desktop Support Engineer at Thompson Hine LLP, where responsibilities include preparing equipment for new hires and implementing testing strategies for software upgrades. Previously, as a Senior Support Technician at Spencer Stuart, Jose L. provided technical support for over 2,000 employees, effectively reducing downtime for new hires through proactive imaging processes. With a long history at National Able Network, Jose L. advanced from IT Help Desk Supervisor to Senior IT Technical Operations, where contributions included enhancing customer satisfaction and mentoring students in the IT field. Jose L. holds a Bachelor of Science degree in Management Information Systems from National Louis University.

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