Mamapo Taumua is a skilled professional with extensive experience in community management, customer service, and technical support. Currently serving as a Community Manager and Assistant Manager at Thrive Communities since November 2018, Mamapo is responsible for managing budgets, processing rent payments, and addressing tenant inquiries. Previous roles include a Microsoft Scheduler at Randstad Sourceright, where scheduling and coordination of interviews were key responsibilities, and a Helpdesk Analyst at Starbucks Support Center, which involved providing technical assistance and customer support. Mamapo's earlier positions include IT Specialist at Fred Hutchinson Cancer Research Center and various customer service roles at companies like Tommy Bahama and Verizon FIOS Technical Support, showcasing a strong ability to address and resolve customer issues efficiently. Educational background includes participation in the Year Up Puget Sound program.
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