Doug Willoughby is the current VP of Member Services at Thrive Market. Prior to joining Thrive Market, Doug served as the Vice President of Operations at OceanX, LLC from January 2016 to January 2017. Doug was a founding leadership team member of Guthy|Renker spinoff, OceanX. From July 2010 to January 2017, Doug served as the Vice President at Guthy-Renker where they were responsible for Program Management, IT and Business Process Modeling, and Contact Center Consulting Services. From 2008 to 2010, Doug served as a Consultant at NHBW CONSULTING SERVICES INC where they provided Program Management, IT and Business Process Modeling, and Contact Center Consulting Services. From 2007 to 2008, Doug served as the Director of Operations - Customer Care at Vonage. From 2001 to 2007, Doug served as the Business Performance Leader at General Motors.
Doug Willoughby has a BA in Economics from the University of Detroit Mercy, as well as a field in marketing from The Ohio State University Fisher College of Business. Doug also has an AS in Business Management from Mott College.
Some of their coworkers include Devin Griswold - Vice President, Member Growth, Gina Hwang - VP, Finance, and Justin Schuhardt, CSCP - VP, Fulfillment & Supply Chain Operations. Doug Willoughby reports to Karen Cate, CFO & COO.
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